Help and contact

Write to info@tecminds.ch. We answer in English or German.

Please don’t send us your diary or health details by email. We don’t need them to help, and the app keeps them on your phone for a reason.

Common questions

When can I start testing foods?

When your symptoms have settled on the low-FODMAP diet and your dietitian or doctor agrees. Until then, the Today screen counts your elimination days.

Can I use my dietitian’s portions?

Yes. Before you start a test, you can change the test food and each of the three portions. The amounts in the app are common starting points.

Something else could explain a bad day

A cold, your period, stress or a restaurant meal can bring symptoms too. Write it in the check-in note, so it shows up in your diary and in the report. If you’re unsure about a result, talk to your dietitian and test that group again later.

I forgot to check in

Open the Diary and tap Add a past day. Symptoms can show up overnight, so the next morning’s check-in also counts for the portion you ate the day before.

How do I share my results with my dietitian?

Open Your profile and tap Make a report for my doctor to create a one-page PDF (Pro), or Share my results for a picture of your profile. The full diary is in the Diary under Export CSV.

How do I move my diary to a new iPhone?

On the old iPhone, open Settings in the app and tap Download a backup, then save the file to Files or iCloud Drive. On the new iPhone, tap Restore a backup. Your iPhone’s own backup through iCloud also includes Back on the Menu.

I bought Pro. How do I get it back?

Open Settings in the app and tap Restore purchases while signed in with the same Apple ID.

How do I cancel my subscription?

On your iPhone, open Settings › your name › Subscriptions › Back on the Menu Pro. If you cancel during the free week, you aren’t charged. The app reminds you two days before the free week ends.

How do I delete my data?

Delete the app. We hold no copy, so there is nothing to delete on our side. Backup files you saved yourself stay where you put them.

Legal notice

TecMinds GmbH, Neustadtstrasse 8a, 6003 Luzern, Switzerland. info@tecminds.ch